Sales Manager
Why ClearCall Solutions Do you want to be a part of team that is dedicated to your success and growth as a professional? Do you want to be part of building a company that inspires people to be great? Company Overview Recognized as COMPANY TO WATCH by Best Companies AZ! ClearCall Solutions is a dynamic, fast-paced direct response B2C sales and marketing company. ClearCall is the parent company of SecurityAlarmNow (ADT Authorized Dealer) and Dish Direct (DISH Authorized Retailer), which are both actively top 1% dealerships nationwide. ClearCall Solutions started in 2001 and has been growing profitability year over year for 10 consecutive years. Our growth plans include adding over 120 new members to our team annually over the next 5 years. We are seeking individuals that share our core values, company philosophy, and commitment to excellence. Due to explosive sales growth we are looking for passionate sales management professionals to join our team. Successful candidates must thrive in a fast paced, competitive environment and be driven by obtaining personal and professional goals. Working closely with the Sales Directors, lead teams of Sales professionals with a focus on building customer relationships, increase revenue and improving current sales processes and will serve as a liaison between Directors, Coaches and the client. The Inside Sales Manager will drive performance and manage the team to metrics set by management as well as hold the team accountable to expected work quality measurements. ClearCall Solutions is a dynamic, fast-paced direct response business-to-consumer sales and marketing company. Our campaigns include SecurityAlarmNow (ADT Authorized Dealer) and Dish Direct (DISH Network Authorized Retailer). SecurityAlarmNow is currently ranked the #4 dealership of over 600 ADT dealers nationwide. Dish Direct is currently ranked the #9 dealership of over 1,000 Dish retailers nationwide. ClearCall Solutions growth plans include adding new campaigns while continuing to focus on maximizing active campaigns and reaching our targeted goals of becoming the #1 national dealerships for both ADT and Dish Network. We are seeking talent that supports our philosophy and commitment to excellence. Essential Functions Build, coach, develop and lead a team of Sales Team Leaders and Advisors into a highly responsive team able to close sales and increase our client base Increase inbound lead-to-sale ratios by continually improving phone presentations and ways of overcoming objections Assist Directors in developing sales processes, procedures and departmental goals for team Work with Sales Trainers to leverage best practices and understand new trends Monitoring telephone conversations and completing Performance Evaluations. Utilizing call center metrics/ reports to analyze and improve sales performance. Developing sales talent ranging from entry level to President's Club level. Identify and communicate system/personnel issues to senior management Develop and communicate action plans for individual agent performance based on assessment of strength and weaknesses Qualifications 3
years of experience managing a fast-paced, high volume call center. Be in a Sales leadership role at your current/ most recent position. Proven success in being accountable for a sales team that exceeded the company's profitability expectations. 1-3
years of experience of proven success (Top 10% in sales production) as a sales consultant prior to achieving a leadership role. Demonstrated ability to write effective sales scripts to be utilized company wide Strong people management skills, including ability to effectively develop and motivate staff to progressive benchmarks. Basic understanding of computer programs, as well as written and verbal communication skills. Competencies Problem Solving - Identifies and resolves problems efficiently; Gathers and analyzes information; Develops solutions; Uses reason. Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions. Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives. Professionalism - Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with occasional change, delays, or unexpected events. Work Environment The noise level in the work environment generally is moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ClearCall Solutions Offers:
A performance-based compensation package including an uncapped incentive plan Paid Training Comprehensive Medical & Dental Benefits Career Advancement Opportunities Gym Membership and Tuition Reimbursement programs 401(k) with Company Match Great Work Environment
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
years of experience managing a fast-paced, high volume call center. Be in a Sales leadership role at your current/ most recent position. Proven success in being accountable for a sales team that exceeded the company's profitability expectations. 1-3
years of experience of proven success (Top 10% in sales production) as a sales consultant prior to achieving a leadership role. Demonstrated ability to write effective sales scripts to be utilized company wide Strong people management skills, including ability to effectively develop and motivate staff to progressive benchmarks. Basic understanding of computer programs, as well as written and verbal communication skills. Competencies Problem Solving - Identifies and resolves problems efficiently; Gathers and analyzes information; Develops solutions; Uses reason. Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions. Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives. Professionalism - Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with occasional change, delays, or unexpected events. Work Environment The noise level in the work environment generally is moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ClearCall Solutions Offers:
A performance-based compensation package including an uncapped incentive plan Paid Training Comprehensive Medical & Dental Benefits Career Advancement Opportunities Gym Membership and Tuition Reimbursement programs 401(k) with Company Match Great Work Environment
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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