Onsite Customer Service /Operations Analyst

Onsite Customer Service /Operations Analyst
Customer Service- field calls from patients and handle patient walk-ins
Printing credit card receipts
Process and format reports, guarantor updates and process charity care packets
Perform adjustment requests and process correspondence: death certificates and bankruptcies
Processing missing payment research
Relay accurate information to patient regarding account status

Strong medical customer service skills
Years of Experience 2 or more years
Education Level- Some College Preferred

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