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Mainframe Support Consultant

Company Name:
CyberSearch, LTD
Mainframe Support Consultant
Location: Chandler, AZ
Length: 6-12 months

Daily Site Support
Manage/Update technical support documentation
Channel/device/director configurations
Respond to error messages and requests to investigate failures/client Incident Records (IR's)
Provide action plan for repair actions
Interface with client Operations, Support teams (i.e. storage, large systems) for problem determination and issue communication
Interface with HW I/O device vendors (i.e. EMC, HDS, IBM)
Special Projects Support

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