Leasing Consultant-PHNX
Company Name:
Arca24.com
Salary period: Annual
A Leasing Consultant is Camden's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close, in assigned communities. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service.
Essential Functions:
Demonstrate strong sales skills to both internal and external customers
Manage the sales process from start to finish to achieve sales goals
Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered lost
Find qualified leads through referrals, networking, company supported advertisement, and outreach marketing efforts
Answer questions and tour apartment homes to determine the needs of potential residents using Camden's consultative sales approach
Close the sale/renewal by effectively communicating the value of the community and Camden's commitment to delivering Living Excellence
Maintain closing ratio based upon the needs of the community
Monitor and follow-up on pending renewal offers
Demonstrate customer service skills to both internal and external customers
Create and maintain excellent ongoing relationships with potential and current residents Use customer service skills to take resident requests, address resident concerns, and resolve them quickly
Help plan, schedule and organize resident functions as needed to promote resident retention and increase resident satisfaction
Participate in social media marketing to obtain traffic and assist with brand management
Utilize tools and resources to assess community's market position in surrounding submarket to maintain the advantage above the competition
Prepares and assists with all leasing paperwork in a timely and accurate manner
Maintain professional demeanor at all times
Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks
OTHER ASPECTS OF JOB: May be required to assist in special projects or activities including due diligence, property acquisition/disposition, reposition and serving on or participating in company sponsored events and functions
Must be able to physically access all exterior and interior parts of the community and amenity areas
Periodic exposure to outside elements where temperature, weather, odors and/ or landscape may be unpleasant and/ or hazardous
Must be able to work required schedule which includes weekends and occasional evening work
Community assignment may vary and or can be changed
Complete required online training within appropriate timelines
Attend and participate in Camden's ongoing training programs
May require auto and airline travel out of town and/or overnight trips
Each Leasing Consultant must participate in the Camden Career Wear program and maintain a professional, well-groomed appearance at all times
Requirements
EXPERIENCE AND SPECIALIZED KNOWLEDGE:
Leasing, sales, and/ or customer service experience is desired
Sales-minded individual with attention to detail
Self-motivated with the ability to take initiative without instruction
Able to meet/ exceed sales objectives
Excellent follow-up skills via email and phone
Positive attitude, stong work ethic and reliable
EDUCATION:
College degree is preferred (not required)
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIP:
Microsoft Office Suite including Word, Excel, and Outlook
Community software (OneSite and Yieldstar preferred)
Must know and comprehend Fair Housing Laws
Must possess strong written and verbal communication skills
This job description is not an all-inclusive list of functions and task. Job functions may be added, deleted, or modified at any time.
14-0799Estimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
A Leasing Consultant is Camden's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close, in assigned communities. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service.
Essential Functions:
Demonstrate strong sales skills to both internal and external customers
Manage the sales process from start to finish to achieve sales goals
Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered lost
Find qualified leads through referrals, networking, company supported advertisement, and outreach marketing efforts
Answer questions and tour apartment homes to determine the needs of potential residents using Camden's consultative sales approach
Close the sale/renewal by effectively communicating the value of the community and Camden's commitment to delivering Living Excellence
Maintain closing ratio based upon the needs of the community
Monitor and follow-up on pending renewal offers
Demonstrate customer service skills to both internal and external customers
Create and maintain excellent ongoing relationships with potential and current residents Use customer service skills to take resident requests, address resident concerns, and resolve them quickly
Help plan, schedule and organize resident functions as needed to promote resident retention and increase resident satisfaction
Participate in social media marketing to obtain traffic and assist with brand management
Utilize tools and resources to assess community's market position in surrounding submarket to maintain the advantage above the competition
Prepares and assists with all leasing paperwork in a timely and accurate manner
Maintain professional demeanor at all times
Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks
OTHER ASPECTS OF JOB: May be required to assist in special projects or activities including due diligence, property acquisition/disposition, reposition and serving on or participating in company sponsored events and functions
Must be able to physically access all exterior and interior parts of the community and amenity areas
Periodic exposure to outside elements where temperature, weather, odors and/ or landscape may be unpleasant and/ or hazardous
Must be able to work required schedule which includes weekends and occasional evening work
Community assignment may vary and or can be changed
Complete required online training within appropriate timelines
Attend and participate in Camden's ongoing training programs
May require auto and airline travel out of town and/or overnight trips
Each Leasing Consultant must participate in the Camden Career Wear program and maintain a professional, well-groomed appearance at all times
Requirements
EXPERIENCE AND SPECIALIZED KNOWLEDGE:
Leasing, sales, and/ or customer service experience is desired
Sales-minded individual with attention to detail
Self-motivated with the ability to take initiative without instruction
Able to meet/ exceed sales objectives
Excellent follow-up skills via email and phone
Positive attitude, stong work ethic and reliable
EDUCATION:
College degree is preferred (not required)
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIP:
Microsoft Office Suite including Word, Excel, and Outlook
Community software (OneSite and Yieldstar preferred)
Must know and comprehend Fair Housing Laws
Must possess strong written and verbal communication skills
This job description is not an all-inclusive list of functions and task. Job functions may be added, deleted, or modified at any time.
14-0799Estimated Salary: $20 to $28 per hour based on qualifications.
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