Senior Personal Banker

Company Name:
Heartland Financial
Arizona Bank & Trust has an opportunity for a Senior Personal Banker to join our team in Chandler.
The Senior Personal Banker is responsible for building retail relationships with our customers and helping them exceed their financial expectations through extraordinary delivery of products and services.
Offer and sell financial products and services to both consumer and small business customers. Including, but not limited to:
Checking and Savings Accounts
Certificates of Deposit
Individual Retirement Accounts (IRAs)
Health Savings Accounts
Consumer Loans
Credit Life/Disability, GAP and MOB insurance on consumer loans
Home Equity Loans/Lines of Credit
Credit Cards
Provide first line back up for all Personal Banking positions daily to include but not limited to:
Operating a transaction window (when required based on banking center needs)
Open, close and service customer accounts
Processing customer checking, savings and loan transactions
Provide excellent customer service while listening for sales opportunities; explains and promotes bank products or services to customers
Follow up with prospects and current customers by telephone or letter to promote new products and services and/or thanking customers for existing business.
Actively monitor the status of key customer relationships to promote business growth and service quality
Answer questions and solve problems for customers
Opens, closes, and allows, customer's access to their safety deposit box following specified procedures if necessary
Opens and closes the banking center according to bank security policy
Job Requirements:
High School Diploma/GED, Bachelor's Degree preferred.
3-5 years of experience in sales & customer service
Customer facing banking experience preferred
Proven ability to meet sales goals
High attention to detail
Proven experience working in a team environment
Ability to count and balance cash
Knowledge & experience using technology
Time management and problem solving skills.

Arizona Bank & Trust offers competitive benefits package, full vacation package, 401K, and internal career opportunities.
Please submit your resume on our website at www.htlf.com/#/careers
Equal Opportunity Employer

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