Auto Claims Adjuster
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and locationThe full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the roleSome roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the roleDescription This position is not 100% remoteCandidates must reside within a 50 mile radius Chandler, AZCareer Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.
Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our helpIn this role, you will guide our insureds and claimants through the auto claims process from start to finishThere are many moving pieces you will manageYou need to have strong organizational skills and be a time management expert, love problem solving and helping othersYour job is speaking to and engaging customers who have just been in an accident and need your help - this is where the passion for service comes into playWe strive to treat our customers as we would want to be treated! This role is a steppingstone into your claims career.
With limitless growth opportunities, you are in-charge of your futureBring your unique talents to our Fortune 100 company and receive paid and licensing.
Prior claims or insurance experience is not required! Training is a critical component to your success and that success starts with reliable attendance.
Attendance and active engagement during training is mandatory You'd be a great fit if you are:
An Empathetic Service Professional:
When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the processA Front Lines Liaison:
You rise to the role of representing the Liberty brand, you believe in delivering on our promiseA Reliable Teammate:
Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customersA Customer-Centric Claims Representative:
Integrity is in your natureThat means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrowQualifications Ideally, your qualifications should include:
An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claimsGeneral understanding of overall claim operations and key stakeholdersCollege degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledgeAbout Us At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrowThat's why we provide an environment focused on openness, inclusion, trust and respectHere, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several yearsWe were also selected as one of the 100 Best Places to Work in IT on IDG's Insider Pro and Computerworld's 2020 listFor many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates--as well as one of America's Best Employers for DiversityTo learn more about our commitment to diversity and inclusion Recommended Skills Claim Processing Coordinating Customer Service Decision Making Interpersonal Skills Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.
Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our helpIn this role, you will guide our insureds and claimants through the auto claims process from start to finishThere are many moving pieces you will manageYou need to have strong organizational skills and be a time management expert, love problem solving and helping othersYour job is speaking to and engaging customers who have just been in an accident and need your help - this is where the passion for service comes into playWe strive to treat our customers as we would want to be treated! This role is a steppingstone into your claims career.
With limitless growth opportunities, you are in-charge of your futureBring your unique talents to our Fortune 100 company and receive paid and licensing.
Prior claims or insurance experience is not required! Training is a critical component to your success and that success starts with reliable attendance.
Attendance and active engagement during training is mandatory You'd be a great fit if you are:
An Empathetic Service Professional:
When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the processA Front Lines Liaison:
You rise to the role of representing the Liberty brand, you believe in delivering on our promiseA Reliable Teammate:
Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customersA Customer-Centric Claims Representative:
Integrity is in your natureThat means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrowQualifications Ideally, your qualifications should include:
An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claimsGeneral understanding of overall claim operations and key stakeholdersCollege degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledgeAbout Us At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrowThat's why we provide an environment focused on openness, inclusion, trust and respectHere, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several yearsWe were also selected as one of the 100 Best Places to Work in IT on IDG's Insider Pro and Computerworld's 2020 listFor many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates--as well as one of America's Best Employers for DiversityTo learn more about our commitment to diversity and inclusion Recommended Skills Claim Processing Coordinating Customer Service Decision Making Interpersonal Skills Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
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