Data Scientist Sr
Apria Healthcare is one of nation's leading providers of home healthcare products and services including respiratory therapy, sleep apnea therapy, non-invasive ventilation therapy, enteral nutrition therapy, negative pressure wound therapy and home medical equipment. Headquartered in Lake Forest, California, Apria owns and operates branch locations across the nation and serves more than 1.8 million patients each year. With over $1 Billion in annual revenues, Apria is one of the largest home healthcare companies in the United States. Apria was the first company of its type to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. For more information, visit .
This position is to support the Director, Process Improvement with demonstrable positive return on investment to internal process owners and executive leadership in terms of improved market growth (e.g. sleep product category), reduced operating costs, and improved process effectiveness and efficiencies across all enterprise functions. The Sr. Data Scientist identifies business trends and problems through complex big data analysis. Interprets results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining independently. Designs, develops and implements the most valuable business solutions for the organization. Prepares big data, implements data models and develops database to support the business solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports all phases of the Experimental Design Research, EDR, Process. Analytical support includes:
metric development, baseline historical analysis development, measurement system analysis, and in developing EDR Analytics expertise.
Manages metrics tracking for all EDR projects
Conducts qualitative research and manages outside vendors as necessary
Executes analytics and market research projects to obtain customer-patient insights
Designs and generates management reports from all enterprise-wide databases (DOMO, Magento, etc.)
Delivers value-added statistical analyses of data across multiple systems and to working with other groups to solve issues or operational reporting challenges (finance, billing, marketing, etc.)
Communicates directly with key personnel to design and generate related management-level reports.
Evaluates and analyzes KPI's across Revenue Management to identify challenges and inefficiencies
Supports process improvement of identified KCR Roles (supporting COPC as needed)
Socializes the use of Minitab across the enterprise to enhance organizational capacity
Performs other duties as required.
Bachelor's degree a minimum
10 years of professional experience in a healthcare related field
Must have EDR (DOE) design and execution experience
Two years of Minitab experience
Two years of market research experience and patient engagement experience
Five or more years of professional work history in SQL, SAS, database management and reporting
10 or more years of data analytics and reporting
SKILLS, KNOWLEDGE AND ABILITIES
Ability to support EDR Design in terms of experimental unit selection, sampling, response variable determination, and baseline historical analysis of total system and experimental units
Ability to analyze EDR response data and interpret results
Understand database architecture, generate SQL queries to pull required data that supports analytics
Ability to analyze complex data, provide meaningful interpretation, and report effectively and efficiently
Ability to produce analysis and recommendations that can be easily understood.
Able to communicate effectively with management.
Demonstrate project management and organizational skills. Must be able to effectively lead and coordinate cross-functional teams to deliver desired results in the time frame required.
Experience in professional consulting, business intelligence, reporting, metrics development, business process analysis, planning, and new services development
Experience in dimensional data modeling based on transactional systems in production preferably in a contact or call center environment
Exceptional communication skills with a focus on collaboration across different organizations and a proven history of effecting positive change in work environments.
Strong understanding of technologies including; enterprise wide systems, web technologies, content management, document management, identity and access management, data warehousing, reporting, dashboards, scorecards.
Demonstrated professionalism, both in appearance and conduct.
Ability to produce analysis and recommendations that can be easily understood.
Must be self-motivated and able to work with minimal supervision.
Must be detailed oriented and organized.
Computer Skills
Proficient in Minitab
Advanced Excel (pivot and data connection strings are key).
MS SQL - intermediate to advance query writing ability.
Intermediate to Advanced SQL Server Management Server (or ability to learn quickly)
Intermediate knowledge of SQL Server Analysis Service and SQL Server Reporting Services (or ability to learn quickly)
Familiarity with relational and dimensional DB design
Experienced with advanced Excel features, PowerPivot dimensional modeling, PowerQuery and PowerView.
Experience with SharePoint libraries and lists.
Intermediate experience with relational and dimensional databases
Experience working with ODBC connections and developing reports for a Contact Center environment.
Language Skills
English (reading, writing, verbal)
Mathematical Skills
High level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Other Skills
Ability to travel as necessary.
PREFERRED QUALIFICATIONS
Education and/or Experience
Two to seven years related work experience preferred.
Experience in a Contact Center environment preferred.
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet
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